Privacy policy

Below, you can read about The Royal Danish House’s privacy policy.

This privacy policy describes the Royal Court's processing of personal data and the rights of data subjects in a number of contexts.

 

1. If you visit the website www.kongehuset.dk

Data Controller
The data controller for your personal data is:

Civillisten
Address: Det Gule Palæ, Amaliegade 18, 1256 Copenhagen K
CVR no.: 10430208
Email: persondata@kongehuset.dk 

Types of personal data
The Royal House uses cookies on the website www.kongehuset.dk. and in this connection processes your personal data. The Royal Court may collect the following personal data about you when you visit our website: IP address and information about your use of our website.

You can read more about the use of cookies in our cookie banner on the website.

 

2. If you contact us by email

Data Controller
The data controller for your personal data is the part of the Royal Court that you are contacting.

The address is Det Gule Palæ, Amaliegade 18, 1256 Copenhagen K.

For the email addresses kongeparretshof@kongehuset.dk, jur@kongehuset.dk, hofmarskallatet@kongehuset.dk, arrangement@kongehuset.dk, kom@kongehuset.dk, ekonomi@kongehuset.dk, faktura@kongehuset.dk and pbhof@kongehuset.dk the data controller is:

The Civillisten
CVR no .: 10430208

For the email address drmhof@kongehuset.dk, the data controller is:

HM Queen Margrethe's Household
CVR no .: 65591812

For the email address pjpmhof@kongehuset.dk, the data controller is:

TRH Prince Joachim and Princess Marie's Household
CVR no .: 19506932

For the email addresses ordenskapitlet@kongehuset.dk , the data controller is:

Ordenskapitlet
CVR no .: 23131617

Types of personal data
When you contact us by email or otherwise communicate with the Royal Court, the Court collects and processes your personal data. The Royal Court collects, processes and stores the following types of personal data about you:

  • Name, email address.
  • Telephone number, if you provide this.
  • What your inquiry concerns and the date of your inquiry.
  • Other information you provide in connection with your inquiry.

We encourage you not to provide sensitive personal information.

The purposes of the treatment
Your personal data is processed for the following purposes:

  • Handling your inquiry.

Basis of processing

The Royal Court processes your personal data on the basis below. The basis depends on the nature of your inquiry.

  • Public interest: If your inquiry concerns the work and tasks of the Royal House or the Royal House as an institution, we base the processing of your personal data on Article 6(1)(e) of the General Data Protection Regulation.
  • Legitimate interests: If your inquiry concerns matters that do not concern the work and tasks of the Royal House or the Royal House as an institution, we process your personal data on the basis of our legitimate interest in handling your inquiry, including being able to re-spond to you (Article 6(1)(f) of the General Data Protection Regulation).
            

Storage period
Your personal data will be stored for 5 years from the date of completion of your inquiry. However, the information may be stored longer in anonymized form.

If you are employed by one of our suppliers or other partners, please refer to the section below.

 

3. If you are a supplier, partner, etc.

This section describes the Royal Court's processing of personal data about owners of sole proprietorships or contact persons at suppliers and other partners who collaborate with the Royal Court.    

Data Controller
The data controller for your personal data is

Civillisten (Hofmarskallatet and HRH Princess Benedikte's Household)
Address: Det Gule Palæ, Amaliegade 18, 1256 Copenhagen K
CVR no .: 10430208
Email : persondata@kongehuset.dk 

If you are in doubt about who is responsible for the processing of your personal data, you are welcome to contact us at persondata@kongehuset.dk.

Collection of personal data
The Royal Court may collect, process and store your personal data in the following cases:

  • When your company or the company you work for enters into an agreement with the Royal House
  • When you collaborate and communicate with the Royal Court

Types of personal data
The Royal House may collect, process and store the following types of personal data about you:

  • Name, email address, telephone number and similar contact information
  • Organizational information such as company name and address, job title, area of employment, primary place of work and country
  • Contractual information such as invoices, contracts and other agreements between your company (or your employer) and the Royal Court, which may contain, for example, your contact information
  • Financial information, such as bank details (if a sole proprietorship)

We may receive such information directly from you (primarily through emails and other correspondence with you) or from a third party such as your employer.

For security reasons, you must be security checked or approved in connection with an affiliation with the Royal Court. We only carry out security checks or approvals if necessary, and you will receive separate information about this, and you must also consent to a security check or approval.

The purposes of the treatment
Your personal data may be processed for the following purposes:

  • General planning and administration
  • General communication.
  • Compliance with the Accounting Act's requirements for the storage of accounting material.

Basis of processing
The Royal Court primarily processes your personal data on one or more of the following grounds:

  • Public interest: We generally base the processing of your information in connection with the general administration of the collaboration and correspondence with you on our perfor-mance of tasks in the public interest, including by handling collaborations in relation to the Royal Family and the Royal Court and carrying out the Royal House's tasks in this regard (Article 6(1)(e) of the General Data Protection Regulation).
  • Legitimate interests: If our cooperation concerns matters that do not concern the work and tasks of the Royal House or the Royal House as an institution, we process your personal data on the basis of our legitimate interest in handling the cooperation, including being able to communicate with you (Article 6(1)(f) of the General Data Protection Regulation).
  • Contractual obligations: If you are a sole proprietorship, we may process your personal data if it is necessary to perform a contract, e.g. to pay for your work (Article 6(1)(b) of the GDPR).
  • Legal obligation: We store information included in our accounting materials because we are obliged to do so under the Accounting Act (Article 6(1)(c) of the General Data Protection Regulation).

Storage period
Your personal data will be stored for 5 years from the end of the collaboration. Information included in accounting material will also be stored for 5 years from the end of the financial year in order to comply with the Danish Accounting Act's retention requirements. However, the information may be stored longer in anonymized form.

 

4. If you are invited to or attending an event

Data Controller
The data controller of your personal data
Civillisten (Hofmarskallatet and HRH Princess Benedikte's Household)
CVR no .: 10430208
Email: persondata@kongehuset.dk 

Types of personal data
When you are invited to and participate in one of the Royal House's events, the Royal House processes your personal data in connection with, among other things, the preparation of guest lists and the running of the event. The Royal House may collect, process and store the following types of personal data about you:

  • Your name, title, address and email address.
  • Your marital status and possible partner.
  • Your affiliation (organization) if relevant.
  • Relevant comments.
  • Any allergies or food reservations that you inform us about
  • Photos taken in connection with the event

The purposes of the treatment
Your personal data is processed for the following purposes:

  • Execution of the event, including preparation of guest list, invitations, table plans, place cards, etc.
  • Coordination with the police and PET to handle security around the event.
  • Images of the event are processed for historical purposes and to provide insight into the Royal House's activities. Images may therefore also be published on the Royal House's website and social media.

Basis of processing
The Royal Court processes your personal data on the following basis:  

  • Public interest: We base the processing of your personal data on Article 6(1)(e) of the General Data Protection Regulation.

Storage period
Your personal information, including photos, may be stored indefinitely in order to document the history of the Royal House.

 

5. If you are awarded an order, medal or appointment

Data Controller
The data controller for your personal data is:

Ordenskapitlet
Address: Det Gule Palæ, Amaliegade 12, 1256 Copenhagen K
CVR no .: 23131617
Email: persondata@kongehuset.dk  

Types of personal data
When you are awarded an order, medal or an appointment as a House hunter, chamberlain or chambermaid, the Royal Court processes your personal data. In this connection, the Royal House may collect, process and store the following types of personal data about you:

  • Your name, your title/position, your gender and your address.
  • Your CPR number.
  • Which organization you are affiliated with.
  • What decoration or title you are awarded.
  • Your employer's justification for the recommendation for a medal or order.
  • Possibly partner.
  • Possibly a biography, if you submit one yourself.

The purposes of the treatment
Your personal data is processed for the following purposes:

  • To assess whether there is a basis for awarding an order or medal or for an appointment.
  • To administer awarded orders, medals and appointments.
  • The CPR number is processed for the purpose of verifying name and address information.
  • If you have been awarded an order or medal or have received an appointment, information about your title, name, date of award and any decoration will generally be published on, among other things, the Royal House's website. This is done to give the public insight into the Royal House's activities, including who has been recognized with a royal order, medal or appointment. However, you can always opt out of this publication.
  • In addition, your personal data is processed for archival reasons with the aim of documenting the history of the Royal House and the Order for posterity.

Basis of processing
The Royal Court processes your personal data on the following basis:

  • Public interest: We base the processing of your personal data on our tasks in the public interest, including carrying out the tasks incumbent on Ordenskapitlet as a general public service in administering orders, medals and appointments, including Danish cultural heritage and history (Article 6(1)(e) of the General Data Protection Regulation).
  • Legal requirements: The processing of your CPR number is primarily done with the aim of ensuring unique identification. If you have been awarded an order, we also process your CPR number with the aim of pursuing our legitimate interest in being able to establish, defend or assert legal claims, including in particular with the aim of ensuring that awarded decorations are returned in accordance with the rules laid down in the statutes (Section 11(2)(4) of the Data Protection Act, cf. Section 7(1), cf. Article 9(2)(f) and Article 6(1)(f) of the General Data Protection Regulation).
  • Consent: If you choose to submit a biography, our processing of the personal data contained therein is based on the consent expressed by your submission of the biography (Article 6(1)(a) of the GDPR).


Storage period
Your personal data will be stored indefinitely for the purpose of documenting the history of the Royal House and Ordenskapitlet, as well as to ensure that requirements for the return of orders upon the death of the recipient are met. 10 years after your death, the information is no longer covered by data protection legislation.

Any biography is unavailable to the public for up to 50 years after your death, unless you have made a different decision. After that, it is possible for the public to apply for archival access to your biography.

 

6. If you visit our physical locations

Data Controller
The data controller for your personal data is:

Civillisten
Address: Det Gule Palæ, Amaliegade 12, 1256 Copenhagen K
CVR no .: 10430208
Email: persondata@kongehuset.dk  

Types of personal data
When you visit the Royal Court, we process your personal data in connection with guest registration. The Royal Court may collect, process and store the following types of personal data about you:

  • Your name, email address and phone number.
  • Your employer, if applicable.
  • Date and time of your visit.

The Danish Agency for Palaces and Culture is responsible for the television surveillance that occurs in and around the buildings, which is why we refer to the Danish Agency for Palaces and Culture for information on this.

The purposes of the treatment
Your personal data is processed for the following purposes:

  • To ensure our safety.

Basis of processing
The Royal Court processes your personal data on the following basis:

Public interest: We base the processing of personal data collected in connection with your visit on Article 6(1)(e) of the General Data Protection Regulation.   

Storage period
Your personal data collected in connection with guest registration will be deleted the day after your visit. However, the information may be stored longer in anonymized form.

 

7. If you visit our social media profiles

This section describes the Royal Court's processing of personal data collected via the Royal House's profiles or pages on social media.

The Royal House has profiles or pages on the following social media:

  • Facebook (Meta Platforms Ireland Ltd.)
    • Facebook's privacy policy is available here
    • You can adjust your privacy settings on Facebook here
  • LinkedIn ( Microsoft Corporation, LinkedIn Ireland Unlimited Company, Ireland )
    • LinkedIn's privacy policy is available here 
    • You can adjust your privacy settings on LinkedIn here
  • YouTube (Google Ireland Ltd.)
    • Google's privacy policy is available here
    • You can adjust your privacy settings on YouTube here
  • Instagram (Meta Platforms Ireland Ltd.)
    • Instagram's privacy policy is available here
    • You can adjust your privacy settings on Instagram here

Den Kongelige Civilliste (Amaliegade 18, 1256 Copenhagen K, CVR. no. 10430208 ) and Meta Platforms Ireland Ltd. are joint data controllers for the processing of personal data collected in connec-tion with your visit to the Royal House's profiles or pages on Instagram and Facebook.

The Royal House and Meta Platforms Ireland Ltd. have entered into an agreement on the distribution of data protection tasks. According to this agreement, the Royal House and Meta Platforms Ireland Ltd. are each responsible for the tasks associated with the processing we each carry out. However, it is agreed that the provider is responsible for enabling you to exercise your rights as de-scribed in the section 'Your rights' below, in connection with the use of Facebook and Instagram, and that it is the Royal House that is responsible for providing you with the information described below.

The Royal House also uses Google as a data processor in connection with our use of YouTube and in this connection also shares certain information about your interactions, interests, etc. with YouTube. This sharing is based on our and Google's legitimate interest in optimizing the service (cf. Article 6(1)(f) of the Data Protection Regulation ).

Collection of personal data
When you visit or interact with our social media profiles, the Royal Court and the provider of the social media in question may collect, process and store the following types of personal data about you:

  • Information available on your profile.
  • Reactions to our profile
  • That you have visited our profile
  • IP address

The purposes of the treatment
The Royal House processes your personal data for the following purposes:

  • Statistics and analysis
  • To be able to communicate with you if necessary
  • Visibility of the Royal House and involvement of the public in the work of the Royal House

The social media providers process your personal data for the following purposes, among others:

  • Improving their advertising system
  • To provide the Royal Court with statistics that the social media providers, among other things, prepare based on your visit to our profiles and pages
  • Advertising and customization of activities on the site.

Basis of processing
The processing of your personal data is based on the following grounds:

  • Interest of society: We basically base the processing of your personal data on (Article 6(1)(e) of the General Data Protection Regulation.
  • Legitimate interests: If you contact us on social media and your inquiry concerns matters that do not concern the work and tasks of the Royal House or the Royal House as an institution, we process your personal data on the basis of our legitimate interest in handling your inquiry, including being able to respond to you (Article 6(1)(f) of the General Data Protec-tion Regulation).

The social media providers base the processing of your personal data on their legitimate interests, including their interest in improving their advertising system and providing statistics to The Royal House , which the social media provider, for example, prepares based on your visit to The Royal House 's profile or page on the social media. In addition, the social media providers have a legitimate interest in providing an innovative, individually tailored, secure and profitable service (Article 6(1)(f) of the General Data Protection Regulation – see more at the providers in question.

  • Consent: The social media providers process certain of your personal data in accordance with your consent, which you can withdraw at any time via your privacy settings on the social media (Article 6(1)(a) of the GDPR).

Storage period
Your personal data will be stored for a maximum of 5 years from the end of your inquiry. However, the information may be stored longer in anonymized form.

Information that you have 'liked' or commented on the Royal House's profiles/pages and posts, as well as information that you have otherwise publicly interacted with the Royal House's pro-files/pages and posts on social media, will not be deleted, and you must therefore remove your comments, 'likes' and other public interactions yourself if you wish this information to be deleted.

Please refer to the privacy policy of each social media provider for information on how long they retain your personal data.  

Who do social media providers share your personal information with?
Social media providers may, among other things, share your personal data with the following categories of recipients:

  • Other entities in the group (Google and Meta Platforms, respectively) of which the social media provider is a part.
  • External partners who provide analysis and research services.
  • Advertisers.
  • Other individuals who visit our social media profile or page (to the extent your information is publicly available).
  • Researchers and other academics.
    • You can find more information about who the social media providers share your personal data with and about any transfer of your personal data to recipients outside the EU/EEA in the individual providers' privacy policies.
    • You can read more about who the Royal Court shares your personal data with in the section Disclosure to other data controllers and entrustment to data processors

8. Disclosure to other data controllers and entrustment to data processors

In order to fulfil the above purposes, we may provide access to your personal data to third parties who, on the basis of a contractual relationship with the Royal House, provide relevant services, such as IT suppliers or other suppliers who process personal data for us. Such suppliers will only process personal data in accordance with our instructions under concluded data processing agreements.

However, under certain circumstances and in accordance with the law, it may be necessary to disclose your personal data to, for example, the police, lawyers, accountants and public authorities. The Royal Court also discloses your information to Meta Platforms Ireland Ltd. when you interact with the Royal House's profiles and posts on Instagram and Facebook, and to Google Ireland Ltd. when you interact with the Royal House's profile and videos on YouTube.

data processors or data controllers established in countries outside the EU/EEA in connection with our processing. Such transfers are based on the Data Privacy Framework or the EU Commission's standard contractual clauses, of which you have the right to receive a copy upon request.

 

9. Your rights

  • You have the right to access the personal data we process about you.
  • You have the right to object to our collection and further processing of your personal data.
  • You have the right to rectification and deletion of your personal data, subject to certain statutory exceptions, including the Danish Accounting Act.
  • You have the right to request that we restrict the processing of your personal data.
  • Under certain circumstances, you may also request to receive a copy of your personal data as well as to transmit the personal data you have provided to us to another data controller ( data portability ).
  • You can revoke any consent you may have given at any time. We will then delete your per-sonal data unless we can continue the processing on another basis.

 

10. Question

If you have any questions about this privacy policy or if you have any questions about the way we process your personal data, please feel free to contact us:

Hofmarskallatet
Address: Det Gule Palæ, Amaliegade 12, 1256 Copenhagen K
Email: persondata@kongehuset.dk  

If you have further questions, you can also contact the Danish Data Protection Authority:

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Phone: 33 19 32 00
Email : dt@datatilsynet.dk  

Visits on www.kongehuset.dk

Information and purposes
During visits on the Royal Danish House’s website, www.kongehuset.dk, information that identifies a distinct person or company is collected only if the visitor provides this information. However, we collect and register IP addresses and activity on the website by the use of cookies. Cookies are digital information files the website stores on your hard disk.

Consent to cookies
By use of the website, you give consent to the use of cookies for statistical purposes with reference to creating an overview of how many visitors there are on the website and which parts of the website are visited. As a user, you have the opportunity to click “No thanks to cookies for statistics” if you do not want the information to be collected.

 

Read more about the Royal Danish House’s use of cookies.

 

Voluntary disclosure
When we collect personal information about registered persons, it is voluntary for them to provide the information. Failure to provide the information may result in our inability to carry out the purposes briefly described above.

Sources
The collection of information can take place in several ways. Individuals can provide the information of their own accord, or it can come from the company or organization the individual is affiliated with, or it can come by way of an inquiry to other public authorities.

How long do we store personal information?
The Royal Danish House only stores and processes personal information as long as it is necessary in relation to the set purpose for the processing and for documentation and historical purposes.

In some areas, a more-specific statutory time limit is set for how long personal information can be stored.

Data processors
The Royal Danish House uses data processors to host and assist with the operation of IT and security.

Rights of registered persons
As a registered person, you have some rights in relation to the processing of personal information.

As a starting point, you have the following rights:

  • Right to request knowledge of, correction of or deletion of personal information.
  • Right to object to the processing of personal information and to have limits put on the processing of personal information.
  • If the processing of personal information is based on consent, you have the right to withdraw consent at any time. Withdrawal will not have significance for the lawfulness of the processing carried out before the withdrawal of the consent. 
  • Right to receive the personal information you yourself have provided in a structured, commonly used and machine-readable format (data portability). 
  • There are, however, regulatory conditions and exceptions connected with these rights.

Right to object
As a registered person, you have the right to object to processing of personal information, for which the legal basis is article 6, sec. 1, point (e) or (f), including profiling based on these provisions. Afterwards, the Royal Danish House may no longer process the personal information unless the Royal Danish House demonstrates strong, legitimate reasons for the processing that take precedence over the registered person’s interests, rights or constitutional rights, or the processing is necessary so that legal claims can be established, argued or defended.

TV surveillance
There is ordinarily TV surveillance of the entrance areas to the Royal Palaces and the palace squares and courtyards as a part of the security measures. TV surveillance is monitored by the Agency for Culture and Palaces. Questions concerning TV surveillance must therefore be directed to that agency.

Contact information
The Royal Danish House is the data controller for processing of personal information. The contact information is the following:

The Department of the Lord Chamberlain
Personnel Office
Det Gule Palæ
Amaliegade 18
1256 Copenhagen C

E-mail: persondata@kongehuset.dk

Questions
If you have questions, you can also make an inquiry to the Danish Data Protection Agency. You can find the Danish Data Protection Agency’s contact information at www.datatilsynet.dk.